Misc. infomation 29

We ask that you give us 24 hours notice so we can stand down crews that would have otherwise been allocated to work.

If you do not cancel your booking and our truck arrives, there is a standard 1 hour minimum charge fee that will apply.

We can move pool tables up to the 8′ x 4′ size. There is a once off surcharge of $130 for the heavy lifting involved with these items.

Please tell us when booking that you have a pool table so we can send you a suitably qualified crew.

We understand the dilemma of not having an “exact” arrival time. Where you need to meet us at an address that you would not normally be at i.e. when moving from a self storage, we can organize to call you up to 30 minutes before the move.

You do need to advise our Sale Centre that you require this service.

MiniMovers offers you a written Guarantee- “if we damage anything, we will fix it”.

If you feel you need Insurance we suggest you contact an Insurance Broker.

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On the day 11

We ask that you give us 24 hours notice so we can stand down crews that would have otherwise been allocated to work.

If you do not cancel your booking and our truck arrives, there is a standard 1 hour minimum charge fee that will apply.

Our greatest desire is to do an outstanding job.

If you ever have a problem with any of our guys, give us a call on 1300 882 440.

Payment will be taken at the completion of your move.

Our operators all have portable eftpos facilities on the day. There is a small surcharge on credit cards.

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Services 9

Better security, the convenience of being able to access your goods, and the economy of storing close to your address together with lower costs, has resulted in a dramatic increase in “Self Storages” over recent years. They simply provide a better alternative.We move, they store – we are each experts at what we do.

We will refer you to the closest facility that has adequate security and good service standards, please see our self storage directory.

Yes, we operate 7 days/nights a week on every day of the year except Good Friday, ANZAC day and Christmas Day.

When you make a booking with us, you can take advantage of the “Oversupply” system. We send, direct to your door, all the materials you will need to pack yourself.

You get more than you need, so you don’t run out, and you only pay for what you use (this is collected on the day of the move). And of course, we buy our boxes back when you are finished.

We move upright pianos and baby grand pianos. There is a once off surcharge of $130 for the heavy lifting involved with these items.

Please tell us when booking that you have a piano so we can send you a suitably qualified crew.

We can move pool tables up to the 8′ x 4′ size. There is a once off surcharge of $130 for the heavy lifting involved with these items.

Please tell us when booking that you have a pool table so we can send you a suitably qualified crew.

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Preparation 10

Yes, we operate 7 days/nights a week on every day of the year except Good Friday, ANZAC day and Christmas Day.

When you make a booking with us, you can take advantage of the “Oversupply” system. We send, direct to your door, all the materials you will need to pack yourself.

You get more than you need, so you don’t run out, and you only pay for what you use (this is collected on the day of the move). And of course, we buy our boxes back when you are finished.

Our system will provide you with an arrival time between one time and another time.

If you need a phone call 30 minutes before, you’ll need to give us a call to arrange this.

The MiniMovers system is very flexible. Often we can move someone with as little as a few hours notice.

Of course, Murphy’s Law applies, so when you try to book at short notice we will be fully booked, so we suggest you book as soon as you know, where and when you need to move.

The more notice you give us the better the chance we will have a time available to suit you, normally 1 or 2 days is plenty of time

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Payment 6

Our charge is based on the time it actually takes to get from the charging depot to your address, and the return trip is estimated based on distance and the time of day- all estimates are realistic.

Also, the travel times are listed separately on your invoice, so we are upfront about our charges.

Fair Charging – MiniMovers services are charged to and from the most suitable depot for your move – usually between your pick up and drop off addresses.

This is because we believe in paying our people fairly for the time they work whilst keeping your costs to a minimum.

As an incentive to move mid-week we have lower rates Monday to Wednesday.

We charge no minimum fee.  We only charge in 15 minute lots.

No. There are no charges for changing the move date at any time.

Please call us on 1300 882 440 as soon as you know your new move date, so that we may cancel your old booking.

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