Misc. infomation 29

Fair Charging – MiniMovers services are charged to and from the most suitable depot for your move – usually between your pick up and drop off addresses.

This is because we believe in paying our people fairly for the time they work whilst keeping your costs to a minimum.

Our moving crews are experienced and will get in and move you as quickly and carefully as possible, but ultimately they can only deal with whatever you give them. If moving house (remember we can handle any size move) then most customers pack themselves and some have extra helpers. Extra advice on how to plan your move can be found at our Moving Hints page.

The best way to ensure a fast, efficient move is to make sure you are organised and as ready as possible when we arrive – all loose items packed into boxes and accesses clear.

You can further control the time the move takes by helping out as much or as little as you like – the more you do, the less time your move will take and consequently the more $ you will save. Packing boxes correctly can make a big difference too, so if you are packing yourself, please check our hints on how to pack the perfect box.

The cost of the move isn’t just what you are charged each hour. The true cost is that accrued at the end of the move. We are committed to moving you as quickly as possible.

You also need to consider our reliability and our written guarantee of care that “if we damage it, we WILL fix it”.

You can move any item that two men can comfortably lift.

Fridays and Saturdays are very busy moving days. As an incentive to move mid-week we have lower rates Monday to Thursdays.

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On the day 11

We ask that you give us 24 hours notice so we can stand down crews that would have otherwise been allocated to work.

If you do not cancel your booking and our truck arrives, there is a standard 1 hour minimum charge fee that will apply.

Our greatest desire is to do an outstanding job.

If you ever have a problem with any of our guys, give us a call on 1300 882 440.

Payment will be taken at the completion of your move.

Our operators all have portable eftpos facilities on the day. There is a small surcharge on credit cards.

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Services 9

We specialise in moving locally, this can be anywhere up to 4 or 5 hours out of town.

No, ‘MiniMovers’ means we move short distances. We have both small trucks and very big trucks for the largest of home or office moves.

We can supply a professional packer (or a team for large moves) to pack your belongings into boxes safely and securely.Whatever the MiniMovers packer packs, is also covered by the Guarantee, as long as we are moving it.

Once again, you have the total freedom, and may want to pack your personal items and have MiniMovers pack your breakables only- the choice is yours.

Better security, the convenience of being able to access your goods, and the economy of storing close to your address together with lower costs, has resulted in a dramatic increase in “Self Storages” over recent years. They simply provide a better alternative.We move, they store – we are each experts at what we do.

We will refer you to the closest facility that has adequate security and good service standards, please see our self storage directory.

Yes, we operate 7 days/nights a week on every day of the year except Good Friday, ANZAC day and Christmas Day.

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Preparation 10

Yes, we operate 7 days/nights a week on every day of the year except Good Friday, ANZAC day and Christmas Day.

When you make a booking with us, you can take advantage of the “Oversupply” system. We send, direct to your door, all the materials you will need to pack yourself.

You get more than you need, so you don’t run out, and you only pay for what you use (this is collected on the day of the move). And of course, we buy our boxes back when you are finished.

Our system will provide you with an arrival time between one time and another time.

If you need a phone call 30 minutes before, you’ll need to give us a call to arrange this.

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Payment 6

Our charge is based on the time it actually takes to get from the charging depot to your address, and the return trip is estimated based on distance and the time of day- all estimates are realistic.

Also, the travel times are listed separately on your invoice, so we are upfront about our charges.

Fair Charging – MiniMovers services are charged to and from the most suitable depot for your move – usually between your pick up and drop off addresses.

This is because we believe in paying our people fairly for the time they work whilst keeping your costs to a minimum.

Fridays and Saturdays are very busy moving days. As an incentive to move mid-week we have lower rates Monday to Thursdays.

We charge no minimum fee.  We only charge in 15 minute lots.

No. There are no charges for changing the move date at any time.

Please call us on 1300 882 440 as soon as you know your new move date, so that we may cancel your old booking.

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