Misc. infomation 29
Fixed Price:
Traditional sales people from other companies calculate a fixed price based on the estimated MAXIMUM time each part of your move will take. They always allow time for more than expected so fixed prices are costed to the maximum time it may take.
Hourly Rate:
With an hourly rate you only pay for what you use PLUS with MiniMovers we let you go a step further and help (if you wish) so you can further reduce the time taken. There can be a marked difference. We often come across moves that have been quoted in the thousands and we have moved the client in the $300’s.
Read more about the Pros and Cons of both billing systems: Hourly Rate vs Fixed Quote
Our conditions can be read here: MiniMovers Conditions & Guarantee
We can supply a professional packer (or a team for large moves) to pack your belongings into boxes safely and securely. Whatever the MiniMovers packer packs, is also covered by the Guarantee, as long as we are moving it.
Once again, you have the total freedom, and may want to pack your personal items and have MiniMovers pack your breakables only- the choice is yours.
We move spa pools that cater for up to 4 people.
We ask that you give us 24 hours notice so we can stand down crews that would have otherwise been allocated to work.
If you do not cancel your booking and our truck arrives, there is a standard 1 hour minimum charge fee that will apply.
On the day 11
We understand the dilemma of not having an “exact” arrival time. Where you need to meet us at an address that you would not normally be at i.e. when moving from a self storage, we can organize to call you up to 30 minutes before the move.
You do need to advise our Sale Centre that you require this service.
We used to tell customers that we would arrive at (say) 8 a.m. At 2 minutes past 8 a.m. many customers rang, concerned that we may not arrive (we have NEVER failed to do a job). We will not promise anything we can not deliver.
We give you two times, between which we estimate we will arrive. 87% of the time we arrive near the first time but we cannot estimate the exact time the previous job will end.
Of course! We strongly believe you should be free to control your cost.
With MiniMovers, the more you do, the less we do, the less your move will cost. You can take this to any extreme. It’s your choice if you wish to help or not.
Our moving crews are experienced and will get in and move you as quickly and carefully as possible, but ultimately they can only deal with whatever you give them. If moving house (remember we can handle any size move) then most customers pack themselves and some have extra helpers. Extra advice on how to plan your move can be found at our Moving Hints page.
The best way to ensure a fast, efficient move is to make sure you are organised and as ready as possible when we arrive – all loose items packed into boxes and accesses clear.
You can further control the time the move takes by helping out as much or as little as you like – the more you do, the less time your move will take and consequently the more $ you will save. Packing boxes correctly can make a big difference too, so if you are packing yourself, please check our hints on how to pack the perfect box.
Services 9
We can supply a professional packer (or a team for large moves) to pack your belongings into boxes safely and securely. Whatever the MiniMovers packer packs, is also covered by the Guarantee, as long as we are moving it.
Once again, you have the total freedom, and may want to pack your personal items and have MiniMovers pack your breakables only- the choice is yours.
Better security, the convenience of being able to access your goods, and the economy of storing close to your address together with lower costs, has resulted in a dramatic increase in “Self Storages” over recent years. They simply provide a better alternative.We move, they store – we are each experts at what we do.
We will refer you to the closest facility that has adequate security and good service standards, please see our self-storage directory.
Yes, we operate 7 days/nights a week on every day of the year except Good Friday, ANZAC day and Christmas Day.
When you make a booking with us, you can take advantage of the “Oversupply” system. We send, direct to your door, all the materials you will need to pack yourself.
You get more than you need, so you don’t run out, and you only pay for what you use (this is collected on the day of the move). And of course, we buy our boxes back when you are finished.
We move upright pianos and baby grand pianos. There is a once off surcharge of $250 for the heavy lifting involved with these items.
Please tell us when booking that you have a piano so we can send you a suitably qualified crew.
Preparation 10
We have a hint sheet with the information you need. MiniMovers Settlement Hints.
Yes, we operate 7 days/nights a week on every day of the year except Good Friday, ANZAC day and Christmas Day.
When you make a booking with us, you can take advantage of the “Oversupply” system. We send, direct to your door, all the materials you will need to pack yourself.
You get more than you need, so you don’t run out, and you only pay for what you use (this is collected on the day of the move). And of course, we buy our boxes back when you are finished.
Our conditions can be read here: MiniMovers Conditions & Guarantee
Our system will provide you with an arrival time between one time and another time.
If you need a phone call 30 minutes before, you’ll need to give us a call to arrange this.
Payment 6
Fair Charging – MiniMovers services are charged to and from the most suitable depot for your move – usually between your pick up and drop off addresses.
This is because we believe in paying our people fairly for the time they work whilst keeping your costs to a minimum.
Fridays and Saturdays are very busy moving days. As an incentive to move mid-week we have lower rates Monday to Thursdays.
We charge no minimum fee. We only charge in 15 minute lots.
No. There are no charges for changing the move date at any time.
Please call us on 1300 882 440 as soon as you know your new move date, so that we may cancel your old booking.
Payment will be taken at the completion of your move.
Our operators all have portable eftpos facilities on the day. There is a small surcharge on credit cards.