Faqs

Better security, the convenience of being able to access your goods, and the economy of storing close to your address together with lower costs, has resulted in a dramatic increase in “Self Storages” over recent years. They simply provide a better alternative. We move, they store – we are each experts at what we do.

We will refer you to the closest facility that has adequate security and good service standards, please see our self-storage directory.

Our system will provide you with an arrival time between one time and another time.

If you need a phone call 30 minutes before, you’ll need to give us a call to arrange this.

No. There are no charges for changing the move date at any time.

Please call us on +1300 642 900 as soon as you know your new move date, so that we may cancel your old booking.

Payment will be taken at the completion of your move.

Our operators all have portable eftpos facilities on the day. There is a small surcharge on credit cards.

Our greatest desire is to do an outstanding job.

If you ever have a problem with any of our guys, give us a call on +1300 642 900.

Payment will be taken at the completion of your move.

Our operators all have portable eftpos facilities on the day. There is a small surcharge on credit cards.

When you make a booking with us, you can take advantage of the “Oversupply” system. We send, direct to your door, all the materials you will need to pack yourself.

You get more than you need, so you don’t run out, and you only pay for what you use (this is collected on the day of the move). And of course, we buy our boxes back when you are finished.

We move upright pianos and baby grand pianos. There is a once off surcharge of $250 for the heavy lifting involved with these items.

Please tell us when booking that you have a piano so we can send you a suitably qualified crew.

We can move pool tables up to the 8′ x 4′ size. There is a once-off surcharge of $250 for the heavy lifting involved with these items.

Please tell us when booking that you have a pool table so we can send you a suitably qualified crew.

When you make a booking with us, you can take advantage of the “Oversupply” system. We send, direct to your door, all the materials you will need to pack yourself.

You get more than you need, so you don’t run out, and you only pay for what you use (this is collected on the day of the move). And of course, we buy our boxes back when you are finished.

Our system will provide you with an arrival time between one time and another time.

If you need a phone call 30 minutes before, you’ll need to give us a call to arrange this.

Payment will be taken at the completion of your move.

Our operators all have portable eftpos facilities on the day. There is a small surcharge on credit cards.

Our charge is based on the time it actually takes to get from the charging depot to your address, and the return trip is estimated based on distance and the time of day – all estimates are realistic.

Also, the travel times are listed separately on your invoice, so we are upfront about our charges.

Fair Charging – MiniMovers services are charged to and from the most suitable depot for your move – usually between your pick up and drop off addresses.

This is because we believe in paying our people fairly for the time they work whilst keeping your costs to a minimum.